Smart home technology is reshaping the resident experience in multifamily communities. Once seen as high-end perks, smart features like keyless entry, app-controlled thermostats, and remote security access are quickly becoming baseline expectations for today’s renters.
For property owners and operators, this shift isn’t just about keeping up with trends—it’s about leveraging technology to improve efficiency, enhance security, and meet resident demands.
1. Meet Growing Resident Expectations for Smart Features
Today’s renters expect more control, convenience, and connectivity in their living spaces. In fact, a recent NMHC/Kingsley survey shows over 70% of renters are more likely to lease a unit with smart home features. Providing integrated smart systems can help properties attract new residents and build stronger retention.
- Key Benefits:
- Seamless keyless entry with smart locks and mobile access
- Customizable in-unit comfort with app-controlled thermostats
- Real-time leak detection and alerts to prevent costly damage
2. Drive Operational Efficiency with Smart Technology
Smart home integrations aren’t just resident-facing—they’re a critical tool for property operations. By connecting devices to centralized platforms, property teams can streamline daily tasks, reduce maintenance costs, and improve response times.
- Operational Wins:
- Remotely manage vacant units and vendor access
- Monitor utility usage and optimize energy costs with smart thermostats
- Automate maintenance alerts and reduce emergency calls
Pro Tip:
Choose platforms that integrate with your property management system for unified control over access, maintenance, and communication workflows.
3. Strengthen Community Security with Smart Access and Alerts
Security remains a top concern for residents—and smart home tools offer practical ways to address it. App-based visitor access, smart intercoms, and resident-controlled security features boost both protection and confidence.
- Confidence Builders:
- Install video doorbells or smart intercom systems
- Enable app-based visitor management for residents
- Offer residents access to select security footage or notifications
4. Simplify Life with Integrated Smart Platforms
Avoid the pitfalls of fragmented technology. Unified smart home systems simplify management for property teams and enhance usability for residents. Integrated platforms reduce complexity, streamline training, and ensure a consistent experience community-wide.
- Best Practices:
- Select platforms that allow seamless integration of locks, thermostats, and security devices
- Offer training and support to residents and staff
- Review systems regularly to stay ahead of technology trends
5. Look Ahead to the Future of Smart Living
The next wave of smart home technology will go beyond convenience. Predictive maintenance, AI-powered automation, and customizable resident experiences are already emerging. Forward-thinking communities that embrace innovation will set themselves apart in competitive markets.
- What’s Next:
- AI-driven predictive maintenance alerts
- Community-wide energy management systems
- Personalized smart home settings for residents
Conclusion
Smart home integration is more than a trend—it’s a strategic advantage for multifamily communities. By investing in smart technology, property owners and operators can enhance resident satisfaction, improve operational efficiency, and create safer, more connected communities.
At Summerfield Property Management, we help multifamily properties embrace the future of smart living—leveraging technology to support both resident needs and operational goals. Because when technology works for residents, it works for retention, reputation, and results.